{"id":4252,"date":"2022-08-30T17:17:47","date_gmt":"2022-08-30T15:17:47","guid":{"rendered":"https:\/\/dev.bezpecnevofirme.eset.com\/sk\/?p=4252"},"modified":"2022-10-18T13:10:59","modified_gmt":"2022-10-18T11:10:59","slug":"zamestnancov-treba-o-kyberbezpecnosti-skolit-castejsie-a-v-mensich-celkoch-radi-bezpecnostny-manazer","status":"publish","type":"post","link":"https:\/\/bezpecnevofirme.eset.com\/sk\/firemna-bezpecnost\/zamestnancov-treba-o-kyberbezpecnosti-skolit-castejsie-a-v-mensich-celkoch-radi-bezpecnostny-manazer\/","title":{"rendered":"Zamestnancov treba o kyberbezpe\u010dnosti \u0161koli\u0165 \u010dastej\u0161ie a v men\u0161\u00edch celkoch, rad\u00ed bezpe\u010dnostn\u00fd mana\u017e\u00e9r"},"content":{"rendered":"\n
\"Daniel
Daniel Chromek, riadite\u013e informa\u010dnej bezpe\u010dnosti spolo\u010dnosti ESET<\/figcaption><\/figure>\n\n\n\n

Vzdel\u00e1vanie v oblasti kybernetickej bezpe\u010dnosti sa m\u00f4\u017ee podoba\u0165 sk\u00fa\u0161ke. Najprv sa nie\u010do nau\u010d\u00edte, a ak svoje vedomosti dlho nepou\u017e\u00edvate, zabudnete ich. Tak to funguje aj so \u0161koleniami o kybernetickej bezpe\u010dnosti pre zamestnancov, ktor\u00e9 sa konaj\u00fa raz alebo dvakr\u00e1t ro\u010dne a potom pokra\u010duj\u00fa ob\u010dasn\u00fdmi prezent\u00e1ciami, ktor\u00fdm nikto nerozumie.<\/p>\n\n\n\n

Bez oh\u013eadu na vyspelos\u0165 \u00farovne kybernetickej bezpe\u010dnosti vo va\u0161ej spolo\u010dnosti s\u00fa kybernetick\u00e9 \u00fatoky \u010doraz sofistikovanej\u0161ie. Ak sa v\u00e1m v\u0161ak podar\u00ed zv\u00fd\u0161i\u0165 ostra\u017eitos\u0165 zamestnancov, m\u00f4\u017eete z nich spravi\u0165 jednu z naj\u00fa\u010dinnej\u0161\u00edch bezpe\u010dnostn\u00fdch kontrol.<\/p>\n\n\n\n

Prem\u00fd\u0161\u013eate, ako vymyslie\u0165 nov\u00e9 formy \u0161kolenia zamestnancov? Pre\u010d\u00edtajte si n\u00e1\u0161 rozhovor s Danielom Chromekom<\/strong>, riadite\u013eom informa\u010dnej bezpe\u010dnosti spolo\u010dnosti ESET.<\/p>\n\n\n\n

Zd\u00e1 sa, \u017ee je potrebn\u00e9 zv\u00fd\u0161i\u0165 povedomie zamestnancov o kybernetick\u00fdch hrozb\u00e1ch. Mnoh\u00ed pracovn\u00edci st\u00e1le nedok\u00e1\u017eu odhali\u0165 kybernetick\u00e9 \u00fatoky. \u010co br\u00e1ni spolo\u010dnostiam v rie\u0161en\u00ed tejto situ\u00e1cie?<\/strong><\/p>\n\n\n\n

Firmy m\u00f4\u017eu vo v\u0161eobecnosti podce\u0148ova\u0165 vzdel\u00e1vanie v oblasti kybernetickej bezpe\u010dnosti alebo inform\u00e1cie udr\u017eiava\u0165 na rovnakej \u00farovni, zatia\u013e \u010do kybernetick\u00e9 \u00fatoky sa \u010dasom zlep\u0161uj\u00fa, vyv\u00edjaj\u00fa a menia. Pri rozpozn\u00e1van\u00ed \u00fatokov sa u\u017e nemo\u017eno spolieha\u0165 na k\u013e\u00fa\u010dov\u00e9 znaky podvodn\u00fdch e-mailov, ako s\u00fa zl\u00e1 gramatika alebo logick\u00e9 chyby. Obsah aj vizu\u00e1lna forma t\u00fdchto \u00fatokov s\u00fa \u010doraz sofistikovanej\u0161ie. Nemysl\u00edm si, \u017ee sme \u010faleko od bodu, ke\u010f mnoho \u013eud\u00ed nebude schopn\u00fdch rozozna\u0165 phishing od \u0161tandardn\u00fdch e-mailov. Existuje aj riziko \u010dastej\u0161ieho vishingu, hoci simulova\u0165 telefon\u00e1t z ur\u010dit\u00e9ho \u010d\u00edsla je v re\u00e1lnom \u010dase \u0165a\u017ek\u00e9. Jednoduch\u00e9 je v\u0161ak nahra\u0165 hlas gener\u00e1lneho riadite\u013ea z videa na YouTube a vopred pripravi\u0165 vish s cie\u013eom presved\u010di\u0165 \u013eud\u00ed, aby previedli svoje peniaze.<\/p>\n\n\n\n

A \u010do fenom\u00e9n deepfake alebo syst\u00e9my na rozpozn\u00e1vanie tv\u00e1re? Aj tie ovplyvnia podobu bud\u00facich \u00fatokov?<\/strong><\/p>\n\n\n\n

Ur\u010dite. U\u017e teraz existuj\u00fa deepfake vide\u00e1, ktor\u00e9 je \u0165a\u017ek\u00e9 odl\u00ed\u0161i\u0165 od reality, najm\u00e4 ke\u010f s\u00fa v takomto form\u00e1te. Deepfake vide\u00e1 je v\u0161ak ove\u013ea \u0165a\u017e\u0161ie realizova\u0165, ak sa pou\u017e\u00edvaj\u00fa pri interakcii v re\u00e1lnom \u010dase, ako napr\u00edklad pri simul\u00e1cii videohovoru. Vo v\u0161eobecnosti je jednoduch\u0161ie za\u00fato\u010di\u0165 pomocou phishingov\u00e9ho e-mailu, ktor\u00fd obsahuje text a statick\u00e9 obr\u00e1zky, ako pomocou \u00fatoku, ktor\u00fd si vy\u017eaduje priamu interakciu s obe\u0165ou. Napriek tomu m\u00f4\u017ee by\u0165 PR vplyv deepfake vide\u00ed \u0161\u00edren\u00fdch cez soci\u00e1lne siete v s\u00fa\u010dasnosti v\u00fdznamn\u00fd.<\/p>\n\n\n\n

Ak\u00e9 prek\u00e1\u017eky sa vyskytuj\u00fa pri snahe obozn\u00e1mi\u0165 zamestnancov s rozpozn\u00e1van\u00edm tak\u00fdchto \u00fatokov?<\/strong><\/p>\n\n\n\n

Ke\u010f som pred nieko\u013ek\u00fdmi rokmi pracoval ako IT konzultant, v\u0161imol som si, \u017ee spolo\u010dnosti \u010dasto pova\u017euj\u00fa kybernetick\u00fa bezpe\u010dnos\u0165 za oblas\u0165, ktor\u00e1 automaticky spad\u00e1 pod IT oddelenie. IT \u0161pecialisti v\u0161ak nie v\u017edy dok\u00e1\u017eu vymyslie\u0165 \u0161kolenie, ktor\u00e9mu \u013eudia rozumej\u00fa a o ktor\u00e9 maj\u00fa z\u00e1ujem. Nane\u0161\u0165astie je to trochu zlo\u017eitej\u0161ie. Potrebn\u00e9 s\u00fa vedomosti z oblasti bezpe\u010dnosti, napr\u00edklad o phishingu, v\u00fdbere hesla \u010di \u0161ifrovan\u00ed, a tie\u017e zru\u010dnosti vo sf\u00e9re vzdel\u00e1vania dospel\u00fdch.<\/p>\n\n\n\n

Mysl\u00edte si, \u017ee by IT odborn\u00edci mali spolupracova\u0165 napr\u00edklad s psychol\u00f3gmi?<\/strong><\/p>\n\n\n\n

Ur\u010dite. Pr\u00edpadne s niek\u00fdm, kto m\u00e1 diplom z oblasti vzdel\u00e1vania dospel\u00fdch alebo jednoducho vie, ako navies\u0165 ak\u00e9hoko\u013evek \u010dloveka, aby si naozaj zapam\u00e4tal ur\u010dit\u00e9 skuto\u010dnosti a nie\u010do na svojom spr\u00e1van\u00ed zmenil. Dnes je mo\u017en\u00e9 zaplati\u0165 si za r\u00f4zne \u0161kolenia prisp\u00f4soben\u00e9 na mieru. V\u00e4\u010d\u0161ie spolo\u010dnosti to \u010dasto rie\u0161ia spolupr\u00e1cou s IT aj HR oddelen\u00edm. K\u013e\u00fa\u010dom k \u00faspechu je n\u00e1js\u0165 niekoho, kto dok\u00e1\u017ee zamestnancom zrozumite\u013ene a zauj\u00edmavo poda\u0165 potrebn\u00e9 inform\u00e1cie. Preto sa v s\u00fa\u010dasnosti \u010dastej\u0161ie stret\u00e1vame s gamifik\u00e1ciou.<\/p>\n\n\n\n

Mysl\u00edte si, \u017ee v\u00e4\u010d\u0161ina mal\u00fdch a stredn\u00fdch podnikov u\u017e realizuje nejak\u00fa formu vzdel\u00e1vania zamestnancov?<\/strong><\/p>\n\n\n\n

\u00c1no. V\u00e4\u010d\u0161ina z nich sprostredk\u00fava aspo\u0148 z\u00e1kladn\u00e9 \u0161kolenia o kybernetickej bezpe\u010dnosti, ktor\u00e9 s\u00fa napr\u00edklad dostupn\u00e9 na online platform\u00e1ch. Pod\u013ea m\u00f4jho n\u00e1zoru v\u0161ak mus\u00edte urobi\u0165 viac, ak chcete vo firme vybudova\u0165 povedomie o kybernetickej bezpe\u010dnosti. Ak \u0161kol\u00edte zamestnancov raz ro\u010dne, v\u00fdsledok je rovnak\u00fd ako pri in\u00fdch typoch \u0161kolen\u00ed \u2013 po \u201esk\u00fa\u0161ke\u201c \u0161tudenti r\u00fdchlo zabudn\u00fa, \u010do sa nau\u010dili \u2013 a potom s\u00fa op\u00e4\u0165 tam, kde boli na za\u010diatku.<\/p>\n\n\n\n

Ako \u010dasto by sa zamestnanci mali \u0161koli\u0165?<\/strong><\/p>\n\n\n\n

\u010co naj\u010dastej\u0161ie. Mysl\u00edm si, \u017ee je rozumnej\u0161ie rozdeli\u0165 odovzd\u00e1vanie inform\u00e1ci\u00ed na men\u0161ie celky, ktor\u00e9 si zamestnanci dok\u00e1\u017eu \u013eah\u0161ie osvoji\u0165. Pou\u017eite napr\u00edklad desa\u0165min\u00fatov\u00e9 vide\u00e1, ktor\u00e9 sa zameriavaj\u00fa len na jednu k\u013e\u00fa\u010dov\u00fa vec, alebo sumarizuj\u00fa \u0161tyri hlavn\u00e9 zmeny vypl\u00fdvaj\u00face z nov\u00fdch polit\u00edk. Tak\u00e9to zjednodu\u0161en\u00e9 formy m\u00f4\u017eete zamestnancom pravidelne rozposiela\u0165, aby ste im pripomenuli, \u017ee je d\u00f4le\u017eit\u00e9 sledova\u0165 t\u00e9mu bezpe\u010dnosti. A ak vo firme d\u00f4jde k pokusu o \u00fatok, m\u00f4\u017eete to vyu\u017ei\u0165 a vysvetli\u0165 zamestnancom, ako tak\u00fdto \u00fatok funguje.<\/p>\n\n\n\n

Povedzme, \u017ee chcem od nuly vybudova\u0165 spolo\u010dnos\u0165, ktor\u00e1 bude schopn\u00e1 \u010deli\u0165 kybernetick\u00fdm \u00fatokom. \u010co by mal vedie\u0165 ka\u017ed\u00fd zamestnanec?<\/strong><\/p>\n\n\n\n

Po prv\u00e9, ka\u017ed\u00fd by mal vedie\u0165, \u010do od neho firma chce. Ako m\u00e1 pracovn\u00edk pou\u017e\u00edva\u0165 poskytnut\u00fa technol\u00f3giu a ak\u00e9 n\u00e1sledky ho \u010dakaj\u00fa v pr\u00edpade jej straty alebo po\u0161kodenia? Na tieto ot\u00e1zky by si mal ka\u017ed\u00fd odpoveda\u0165 sk\u00f4r ako sa nie\u010do stane, ide\u00e1lne na za\u010diatku pracovn\u00e9ho pomeru. Rovnako existuje nieko\u013eko \u0161tandardizovan\u00fdch t\u00e9m, ktor\u00e9 sa t\u00fdkaj\u00fa z\u00e1kladn\u00fdch ot\u00e1zok bezpe\u010dnosti: ako nastavi\u0165 siln\u00e9 heslo, ako pou\u017e\u00edva\u0165 dvoj\u00farov\u0148ov\u00e9 overovanie a, samozrejme, ako rozpozna\u0165 phishingov\u00e9 a podvodn\u00e9 webov\u00e9 str\u00e1nky na z\u00e1klade charakteristick\u00fdch atrib\u00fatov a obsahu spr\u00e1v.  Zamestnanci tie\u017e musia vedie\u0165, komu nahl\u00e1si\u0165 podozriv\u00fa aktivitu, ako pou\u017e\u00edva\u0165 softv\u00e9r alebo cloudov\u00e9 slu\u017eby, \u010do robi\u0165 v pr\u00edpade, \u017ee v priestoroch kancel\u00e1rie uvidia podozriv\u00e9 osoby, a ako pou\u017e\u00edva\u0165 bezpe\u010dnostn\u00e9 technol\u00f3gie, napr\u00edklad spr\u00e1vcu hesiel.<\/p>\n\n\n\n

Spolo\u010dnos\u0165 by mala zamestnancom navy\u0161e vysvetli\u0165, \u017ee ak dostan\u00fa firemn\u00e9 mobiln\u00e9 zariadenie alebo iPad, mali by si d\u00e1va\u0165 pozor na to, \u010do do\u0148 s\u0165ahuj\u00fa a in\u0161taluj\u00fa. Existuje mnoho podvodn\u00fdch mobiln\u00fdch aplik\u00e1ci\u00ed, preto je d\u00f4le\u017eit\u00e9 uk\u00e1za\u0165 zamestnancom, kde si maj\u00fa aplik\u00e1ciu pred in\u0161tal\u00e1ciou overi\u0165. Podobn\u00e1 vec plat\u00ed aj pre in\u0161tal\u00e1ciu r\u00f4znych programov do po\u010d\u00edta\u010da pri pr\u00e1ci na dia\u013eku. Samozrejme, zamestnanec by mal tie\u017e vedie\u0165, na koho sa obr\u00e1ti\u0165, ak sa nie\u010do stane. Ned\u00e1vno sme napr\u00edklad zaznamenali falo\u0161n\u00e9 telefon\u00e1ty zo spolo\u010dnosti Microsoft, \u010do bola pr\u00edle\u017eitos\u0165 informova\u0165 na\u0161ich zamestnancov o tom, na \u010do si maj\u00fa d\u00e1va\u0165 pozor a pre\u010do k tomu v\u00f4bec do\u0161lo.<\/p>\n\n\n\n

Pre\u010do by sa malo vedenie spolo\u010dnosti vyh\u00fdba\u0165 stra\u0161eniu \u013eud\u00ed mo\u017en\u00fdmi osobn\u00fdmi d\u00f4sledkami kybernetick\u00fdch \u00fatokov?<\/strong><\/p>\n\n\n\n

Preto\u017ee po piatich min\u00fatach tak\u00e9hoto stra\u0161enia zamestnanci prestan\u00fa po\u010d\u00fava\u0165 a jedin\u00e9, \u010do si odnes\u00fa, je, \u017ee \u010doko\u013evek urobia, dopadne zle a bu\u010f ich prepustia, alebo zavr\u00fa do v\u00e4zenia. Nebezpe\u010denstvo tak\u00e9hoto porazeneck\u00e9ho zm\u00fd\u0161\u013eania spo\u010d\u00edva v tom, \u017ee zamestnanci to m\u00f4\u017eu vzda\u0165 hne\u010f na za\u010diatku a predpoklada\u0165, \u017ee nem\u00e1 zmysel d\u00e1va\u0165 si pozor, preto\u017ee to aj tak pokazia. Preto je lep\u0161ie komunikova\u0165 pozit\u00edvne, pouk\u00e1za\u0165 na be\u017en\u00e9 hrozby a sp\u00f4sob, ako sa im vyhn\u00fa\u0165 \u2013 nielen v pr\u00e1ci, ale aj doma. V\u0161etci m\u00e1me vo svojom okol\u00ed \u013eud\u00ed, na ktor\u00fdch n\u00e1m z\u00e1le\u017e\u00ed, a ke\u010f m\u00f4\u017eeme zamestnancom uk\u00e1za\u0165, ako ur\u010dit\u00fdm sp\u00f4sobom chr\u00e1ni\u0165 nielen z\u00e1ujmy zamestn\u00e1vate\u013ea, ale aj svojich rodi\u010dov, partnerov alebo det\u00ed, vzbud\u00ed to v nich z\u00e1ujem.<\/p>\n\n\n\n

Svojim kolegom \u010dasto posielate kv\u00edzy. D\u00e1 sa prostredn\u00edctvom gamifik\u00e1cie t\u00e1to problematika zamestnancom vysvetli\u0165?<\/strong><\/p>\n\n\n\n

Ak sa vyu\u017e\u00edva rozumne, potom ur\u010dite. Ke\u010f sa vo firme napr\u00edklad rozhodnete vysk\u00fa\u0161a\u0165 simul\u00e1ciu phishingu, postup si mus\u00edte trochu premyslie\u0165. Cie\u013eom nie je nachyta\u0165 \u010do najviac \u013eud\u00ed, ale da\u0165 im \u0161ancu rozpozna\u0165 phishing a \u201evyhra\u0165\u201c t\u00fdm, \u017ee \u00fato\u010dn\u00edka porazia. Ke\u010f \u013eudia vedia, \u017ee urobili spr\u00e1vnu vec a \u00fatok nahl\u00e1sili, c\u00edtia sa lep\u0161ie.<\/p>\n\n\n\n

\u010eal\u0161\u00edm pekn\u00fdm pr\u00edkladom vyu\u017eitia gamifik\u00e1cie v \u0161koleniach o kybernetickej bezpe\u010dnosti by bol interakt\u00edvny komiksov\u00fd pr\u00edbeh s videami, v ktorom hlavn\u00e1 postava pln\u00ed r\u00f4zne misie a z\u00edskava body za dosahovanie cie\u013eov, pri\u010dom \u00faspe\u0161n\u00ed hr\u00e1\u010di na konci dostan\u00fa mal\u00fa odmenu.<\/p>\n\n\n\n

Takto sa buduje kult\u00fara kybernetickej bezpe\u010dnosti?<\/strong><\/p>\n\n\n\n

Spomenuli sme si v\u0161etky kroky a sp\u00f4soby, ak\u00fdmi k nej dospie\u0165. O k\u013e\u00fa\u010dov\u00fdch t\u00e9mach t\u00fdkaj\u00facich sa bezpe\u010dnosti by mali vedie\u0165 v\u0161etci v spolo\u010dnosti \u2013 od zamestnancov a\u017e po vrcholov\u00fd mana\u017ement. Cie\u013eom je podpori\u0165 bezpe\u010dnos\u0165, a t\u00fdm aj samotn\u00fa spolo\u010dnos\u0165. A ke\u010f to ka\u017ed\u00fd pochop\u00ed a v\u0161imne si, \u010do sa okolo neho deje, zv\u00fd\u0161i odolnos\u0165 celej firmy vo\u010di hrozb\u00e1m.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0160kolenie v oblasti kybernetickej bezpe\u010dnosti sa m\u00f4\u017ee podoba\u0165 sk\u00fa\u0161ke. Najprv sa nie\u010do nau\u010d\u00edte, a ak svoje vedomosti dlho nepou\u017e\u00edvate, zabudnete ich. <\/p>\n","protected":false},"author":9,"featured_media":4306,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[105,142],"tags":[],"class_list":["post-4252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-firemna-bezpecnost","category-vzdelavanie-zamestnancov"],"yoast_head":"\nZamestnancov treba o bezpe\u010dnosti \u0161koli\u0165 \u010dastej\u0161ie | ESET<\/title>\n<meta name=\"description\" content=\"Prem\u00fd\u0161\u013eate, ako vymyslie\u0165 nov\u00e9 formy bezpe\u010dnostn\u00e9ho \u0161kolenia zamestnancov? 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