{"id":4255,"date":"2022-08-30T17:41:13","date_gmt":"2022-08-30T15:41:13","guid":{"rendered":"https:\/\/dev.bezpecnevofirme.eset.com\/sk\/?p=4255"},"modified":"2022-10-18T13:12:10","modified_gmt":"2022-10-18T11:12:10","slug":"stali-ste-sa-obetou-utoku-ako-reagovat-na-unik-citlivych-dat-o-vasich-zakaznikoch","status":"publish","type":"post","link":"https:\/\/bezpecnevofirme.eset.com\/sk\/firemna-bezpecnost\/stali-ste-sa-obetou-utoku-ako-reagovat-na-unik-citlivych-dat-o-vasich-zakaznikoch\/","title":{"rendered":"Stali ste sa obe\u0165ou \u00fatoku? Ako reagova\u0165 na \u00fanik citliv\u00fdch d\u00e1t o va\u0161ich z\u00e1kazn\u00edkoch?"},"content":{"rendered":"\n
\"ako<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Aj ke\u010f ste si mysleli, \u017ee va\u0161e firemn\u00e9 syst\u00e9my s\u00fa d\u00f4kladne zabezpe\u010den\u00e9, hackeri sa dostali k z\u00e1kazn\u00edckej datab\u00e1ze a ukradli osobn\u00e9 a finan\u010dn\u00e9 \u00fadaje. Pr\u00e1ve ste pri\u0161li na to, \u017ee v\u00e1m unikli d\u00e1ta, a \u010das be\u017e\u00ed. Ak\u00e9 kroky by ste mali podnikn\u00fa\u0165?<\/p>\n\n\n\n

Ochrana ob\u010danov Eur\u00f3pskej \u00fanie patr\u00ed pod jurisdikciu GDPR.<\/strong> Ak va\u0161a firma sprac\u00fava d\u00e1ta ob\u010danov E\u00da, mus\u00ed sp\u013a\u0148a\u0165 po\u017eiadavky GDPR. Preto je v pr\u00edpade \u00faniku \u00fadajov potrebn\u00e9 prija\u0165 stanoven\u00e9 kroky na ochranu \u00fadajov zasiahnut\u00fdch os\u00f4b.<\/p>\n\n\n\n

V tak\u00fdch situ\u00e1ci\u00e1ch ne\u010del\u00edte len \u00faradom a pokut\u00e1m, v st\u00e1vke je aj va\u0161a poves\u0165. A ke\u010f\u017ee \u00fato\u010dn\u00edci \u010dasto zverej\u0148uj\u00fa ukradnut\u00e9 datab\u00e1zy na tzv. dark webe, str\u010di\u0165 hlavu do piesku ve\u013emi nepom\u00e1ha. Ako sa teda vysporiada\u0165 s \u00fanikmi z\u00e1kazn\u00edckych \u00fadajov?<\/p>\n\n\n\n

1. Informujte zodpovedn\u00fa osobu a \u0161t\u00e1tny dozorn\u00fd org\u00e1n<\/h2>\n\n\n\n

V pr\u00edpade \u00faniku \u00fadajov ste povinn\u00fd informova\u0165<\/strong> \u00farad na ochranu osobn\u00fdch \u00fadajov<\/strong>, nez\u00e1visl\u00fd verejn\u00fd org\u00e1n, ktor\u00fd bol zalo\u017een\u00fd v ka\u017edom \u010dlenskom \u0161t\u00e1te E\u00da s cie\u013eom presadzova\u0165 z\u00e1kony o s\u00fakrom\u00ed a osobn\u00fdch \u00fadajoch. Tento krok mus\u00edte podnikn\u00fa\u0165 hne\u010f, ako sa dozviete o \u00faniku, a nahl\u00e1si\u0165 ho do 72 hod\u00edn<\/strong>. <\/p>\n\n\n\n

Ak \u010dinnos\u0165 va\u0161ej firmy zah\u0155\u0148a sprac\u00favanie citliv\u00fdch \u00fadajov vo v\u00e4\u010d\u0161om meradle, pr\u00edpadne pravideln\u00e9 a systematick\u00e9 monitorovanie osobn\u00fdch inform\u00e1ci\u00ed, \u00fa\u010dtov, transakci\u00ed a podobne, v\u00e1\u0161 bezpe\u010dnostn\u00fd t\u00edm by mal najsk\u00f4r upovedomi\u0165 zodpovedn\u00fa osobu<\/strong>. Zodpovedn\u00e1 osoba by potom mala informova\u0165 \u00farad na ochranu osobn\u00fdch \u00fadajov \u2013 s v\u00fdnimkou pr\u00edpadu, ak by \u00fanik \u00fadajov nepredstavoval riziko pre pr\u00e1va a slobody zasiahnut\u00fdch os\u00f4b.<\/p>\n\n\n\n

\u010co sa stane, ak \u00fanik \u00fadajov nenahl\u00e1site?<\/strong>

Ak sa s ohl\u00e1sen\u00edm \u00faniku zodpovedn\u00e9mu org\u00e1nu oneskor\u00edte, mus\u00edte tak\u00e9to konanie riadne zd\u00f4vodni\u0165. Ak neinformujete \u00farad na ochranu osobn\u00fdch \u00fadajov alebo in\u00fa zodpovedn\u00fa osobu v\u010das a riadnym sp\u00f4sobom, m\u00f4\u017ee to vy\u00fasti\u0165 do majetkov\u00fdch aj nemajetkov\u00fdch \u0161k\u00f4d, ako napr\u00edklad vysokej pokuty \u010di zhor\u0161enia dobrej povesti.

Zdroj: Atlantic Compliance, spr\u00e1va IT<\/em><\/p>\n\n\n\n

2. Vyrie\u0161te mo\u017en\u00e9 nedostatky v zabezpe\u010den\u00ed svojej siete<\/h2>\n\n\n\n

Po odhalen\u00ed \u00faniku \u00fadajov m\u00f4\u017eete podnikn\u00fa\u0165 viacer\u00e9 kroky, napr\u00edklad:<\/p>\n\n\n\n

  • Zme\u0148te alebo aktualizujte prihlasovacie \u00fadaje na firemn\u00fdch zariadeniach a zave\u010fte dvoj\u00farov\u0148ov\u00e9 overovanie. Ak e\u0161te st\u00e1le nepou\u017e\u00edvate dvoj\u00farov\u0148ov\u00e9 overovanie, pridajte tento siln\u00fd n\u00e1stroj ako s\u00fa\u010das\u0165 svojich bezpe\u010dnostn\u00fdch opatren\u00ed.<\/li><\/ul>\n\n\n\n
    • Skontrolujte v\u0161etky sie\u0165ov\u00e9 segmenty, \u010di nejavia zn\u00e1mky \u00faniku \u00fadajov. Je mo\u017en\u00e9, \u017ee \u00fato\u010dn\u00edk sa pripojil na viacer\u00e9 segmenty. Ak chcete zabr\u00e1ni\u0165 \u0161\u00edreniu \u00fatoku, m\u00f4\u017eete presmerova\u0165 sie\u0165ov\u00fa komunik\u00e1ciu, filtrova\u0165 ju alebo blokova\u0165, pr\u00edpadne izolova\u0165 \u010das\u0165 alebo cel\u00fa napadnut\u00fa sie\u0165.<\/li><\/ul>\n\n\n\n
      • Je dobr\u00e9 spolupracova\u0165 s odborn\u00edkmi na kybernetick\u00fa ochranu a forenzn\u00fa anal\u00fdzu s cie\u013eom zisti\u0165, ako k \u00faniku do\u0161lo, a prija\u0165 kroky na vyrie\u0161enie aktu\u00e1lneho \u00faniku a odstr\u00e1nenie pr\u00edle\u017eitost\u00ed k \u010fal\u0161\u00edm.<\/li><\/ul>\n\n\n\n

        3. Zistite, ak\u00fd druh z\u00e1kazn\u00edckych \u00fadajov bol ohrozen\u00fd<\/h2>\n\n\n\n

        Na pos\u00fadenie rozsahu a z\u00e1va\u017enosti \u00faniku \u00fadajov potrebujete vysokokvalitn\u00fd proces kr\u00edzov\u00e9ho riadenia s \u00fa\u010dinn\u00fdmi n\u00e1strojmi na detekciu a reportovanie \u00fanikov. Ak ste sa u\u017e stali obe\u0165ou \u00faniku \u00fadajov, najsk\u00f4r zistite, ak\u00fd druh \u00fadajov je ohrozen\u00fd<\/strong>. M\u00f4\u017ee trva\u0165 aj nieko\u013eko dn\u00ed, k\u00fdm ur\u010d\u00edte rozsah \u00fatoku, ale mus\u00edte za\u010da\u0165 okam\u017eite. Zistite, \u010di unikli e\u2011mailov\u00e9 adresy, telef\u00f3nne \u010d\u00edsla, zdravotn\u00e9 z\u00e1znamy, \u00fadaje platobn\u00fdch kariet alebo osobn\u00e9 identifik\u00e1tory, ako s\u00fa rodn\u00e9 \u010d\u00edsla. Urobte odhad po\u010dtu z\u00e1kazn\u00edkov, ktor\u00fdch osobn\u00e9 \u00fadaje boli ohrozen\u00e9.<\/p>\n\n\n\n

        4. Kontaktujte z\u00e1kazn\u00edkov, ktor\u00fdch \u00fadaje s\u00fa ohrozen\u00e9<\/h2>\n\n\n\n

        Organiz\u00e1cie by sa mali d\u00f4kladne pripravi\u0165 na to, \u017ee v pr\u00edpade jednotliv\u00fdch \u00fanikov \u00fadajov bud\u00fa musie\u0165 niekedy kontaktova\u0165 aj stovky tis\u00edcok \u013eud\u00ed, \u010do m\u00f4\u017ee firmu paralyzova\u0165. Je nevyhnutn\u00e9 informova\u0165 jednotlivcov (v\u00fdnimky s\u00fa uveden\u00e9 v obr\u00e1zku ni\u017e\u0161ie) a do procesu zapoji\u0165 aj oddelenie na komunik\u00e1ciu s verejnos\u0165ou. Hne\u010f ako sa dozviete, \u010do sa s \u00fadajmi stalo, oslovte priamo po\u0161koden\u00fdch, ospravedl\u0148te sa im a zodpovedajte im tieto ot\u00e1zky: \u010co presne sa stalo? Ak\u00fdch \u00fadajov sa to t\u00fdka? \u010co rob\u00ed zasiahnut\u00e1 firma? \u010co robi\u0165, ak sa to t\u00fdka aj v\u00e1s?<\/strong><\/p>\n\n\n\n

        Kedy nie je potrebn\u00e1 komunik\u00e1cia s dotknutou osobou – zasiahnut\u00fdm pou\u017e\u00edvate\u013eom? <\/strong><\/h4>\n\n\n\n
        • Ke\u010f prev\u00e1dzkovate\u013e \u00fadajov (zasiahnut\u00e1 firma) prijal primeran\u00e9 technick\u00e9 a organiza\u010dn\u00e9 ochrann\u00e9 opatrenia a tieto opatrenia uplatnil na osobn\u00e9 \u00fadaje zasiahnut\u00e9 \u00fanikom \u00fadajov, pri\u010dom ide najm\u00e4 o tak\u00e9 opatrenia, ktor\u00e9 znemo\u017e\u0148uj\u00fa \u010d\u00edtanie osobn\u00fdch \u00fadajov ka\u017ed\u00e9mu, kto k nim nem\u00e1 opr\u00e1vnen\u00fd pr\u00edstup, teda napr\u00edklad \u0161ifrovanie.
          <\/li>
        • Ke\u010f prev\u00e1dzkovate\u013e \u00fadajov prijal n\u00e1sledn\u00e9 opatrenia zabezpe\u010duj\u00face, \u017ee sa neutralizovalo riziko ohrozenia pr\u00e1v a slob\u00f4d dotknut\u00fdch os\u00f4b.
          <\/li>
        • Ak by to vy\u017eadovalo neprimeran\u00e9 \u00fasilie. V takom pr\u00edpade by malo d\u00f4js\u0165 ku komunik\u00e1cii s verejnos\u0165ou alebo obdobnej forme, kde by sa dotknut\u00e9 osoby informovali rovnako \u00fa\u010dinn\u00fdm sp\u00f4sobom.

          \u010cl\u00e1nok 34 nariadenia GDPR<\/em><\/li><\/ul>\n\n\n\n

          5. Skontrolujte s\u00fa\u010dasn\u00e9 bezpe\u010dnostn\u00e9 opatrenia<\/h2>\n\n\n\n

          Po tom, ako vyrie\u0161ite cel\u00fd \u00fanik \u00fadajov, d\u00f4razne odpor\u00fa\u010dame presk\u00fama\u0165 r\u00f4zne sp\u00f4soby posilnenia bezpe\u010dnostn\u00fdch opatren\u00ed vo va\u0161ej spolo\u010dnosti<\/strong>. Aktualizujte svoju strat\u00e9giu kybernetickej ochrany, zave\u010fte kvalitn\u00e9 bezpe\u010dnostn\u00e9 rie\u0161enia na \u0161ifrovanie d\u00e1t, monitorovanie siete a zabezpe\u010denie hesiel a investujte peniaze do \u0161kolenia zamestnancov v oblasti kybernetickej ochrany.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Ak firma sprac\u00fava d\u00e1ta ob\u010danov E\u00da, mus\u00ed sp\u013a\u0148a\u0165 po\u017eiadavky GDPR. V pr\u00edpade \u00faniku \u00fadajov je potrebn\u00e9 prija\u0165 stanoven\u00e9 kroky na ochranu zasiahnut\u00fdch os\u00f4b.<\/p>\n","protected":false},"author":9,"featured_media":4309,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[140,105],"tags":[],"class_list":["post-4255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-desifrujeme-pre-vas","category-firemna-bezpecnost"],"yoast_head":"\nStali ste sa obe\u0165ou \u00fatoku? Ako reagova\u0165 na \u00fanik d\u00e1t? | ESET<\/title>\n<meta name=\"description\" content=\"Pr\u00e1ve ste pri\u0161li na to, \u017ee va\u0161ej firme unikli d\u00e1ta a \u010das be\u017e\u00ed. 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