{"id":6211,"date":"2025-04-30T15:23:35","date_gmt":"2025-04-30T13:23:35","guid":{"rendered":"https:\/\/bezpecnevofirme.eset.com\/sk\/?p=6211"},"modified":"2025-04-30T15:23:35","modified_gmt":"2025-04-30T13:23:35","slug":"sluzba-riadenej-detekcie-a-reakcie-ako-cesta-k-posilneniu-schopnosti-msp","status":"publish","type":"post","link":"https:\/\/bezpecnevofirme.eset.com\/sk\/eset-blog\/sluzba-riadenej-detekcie-a-reakcie-ako-cesta-k-posilneniu-schopnosti-msp\/","title":{"rendered":"Slu\u017eba riadenej detekcie a\u00a0reakcie ako cesta k\u00a0posilneniu schopnost\u00ed MSP"},"content":{"rendered":"\n
\"BVF<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Poskytovatelia spravovan\u00fdch slu\u017eieb (MSP) sa musia neust\u00e1le vyv\u00edja\u0165. Od\u00a0intern\u00fdch bezpe\u010dnostn\u00fdch t\u00edmov sa toti\u017e dok\u00e1\u017eu odl\u00ed\u0161i\u0165 pr\u00e1ve dokonal\u00fdm preh\u013eadom o\u00a0najnov\u0161\u00edch kybernetick\u00fdch hrozb\u00e1ch a\u00a0trendoch, ako aj udr\u017eiavan\u00edm maxim\u00e1lnej miery vyu\u017eitia ka\u017ed\u00e9ho produktu zo\u00a0svojho technologick\u00e9ho arzen\u00e1lu.<\/em><\/p>\n\n\n\n

Neust\u00e1le zvy\u0161ovanie kvalifik\u00e1cie zamestnancov v\u0161ak m\u00f4\u017ee vo v\u00fdsledku znamena\u0165 menej person\u00e1lu dostupn\u00e9ho na poskytovanie slu\u017eieb pre klientov. Podobne je to aj s \u010dasom venovan\u00fdm pravidelnej \u00fadr\u017ebe, ktor\u00e1 tvor\u00ed jednu z ka\u017edodenn\u00fdch \u010dinnost\u00ed zamestnancov MSP. Pri ochrane z\u00e1kazn\u00edkov s tis\u00edckami zariaden\u00ed toti\u017e rozhoduje ka\u017ed\u00e1 min\u00fata \u010di hodina.<\/p>\n\n\n\n

\u010cas je pri\u00a0zabezpe\u010dovan\u00ed detekcie a\u00a0reakcie k\u013e\u00fa\u010dov\u00fdm aspektom. Pre\u010do si teda v\u00a0pr\u00edpadoch vysok\u00e9ho vy\u0165a\u017eenia a\u00a0nedostatku \u010dasu nezvoli\u0165 dodato\u010dn\u00fa podporu v\u00a0podobe slu\u017eby riadenej detekcie a\u00a0reakcie MDR<\/a><\/strong>?<\/p>\n\n\n\n

V\u00fdzvy z poh\u013eadu MSP<\/h2>\n\n\n\n

MSP sa musia venova\u0165 aj \u010dinnostiam, ktor\u00e9 priamo nedefinuj\u00fa ich hlavn\u00e9 poslanie, teda ochranu z\u00e1kazn\u00edkov, a ktor\u00e9 samy osebe negeneruj\u00fa pr\u00edjmy, no maj\u00fa zna\u010dn\u00fd vplyv na kvalitu dod\u00e1van\u00fdch slu\u017eieb.<\/p>\n\n\n\n

Spome\u0148me napr\u00edklad \u00fadr\u017ebu zariaden\u00ed, aktualizovanie softv\u00e9ru a hardv\u00e9ru, riadenie pr\u00edstupov \u010di rie\u0161enie probl\u00e9mov s\u00favisiacich s hybridnou pr\u00e1cou. Tieto \u010dinnosti ovplyv\u0148uj\u00fa, na akej \u00farovni a do akej miery dok\u00e1\u017eu MSP chr\u00e1ni\u0165 svojich klientov, ke\u010f\u017ee k naru\u0161eniu zabezpe\u010denia m\u00f4\u017ee d\u00f4js\u0165 kedyko\u013evek.<\/p>\n\n\n\n

Ke\u010f vezmeme do\u00a0\u00favahy, \u017ee MSP mus\u00ed by\u0165 k\u00a0dispoz\u00edcii nonstop 24\u00a0hod\u00edn denne, 7\u00a0dn\u00ed v\u00a0t\u00fd\u017edni, na\u00a0udr\u017eanie takejto prev\u00e1dzky potrebuje naozaj ve\u013ea person\u00e1lu. Len na\u00a0ochranu jedn\u00e9ho z\u00e1kazn\u00edka je potrebn\u00e9 dobre rozumie\u0165 jeho prostrediu, dan\u00e9mu odvetviu a\u00a0dod\u00e1vate\u013esk\u00e9mu re\u0165azcu, teda v\u0161etk\u00fdm zlo\u017ek\u00e1m zais\u0165uj\u00facim fungovanie firmy. A\u00a0teraz si predstavte, \u017ee m\u00e1 MSP takto pokry\u0165 stovky klientov naraz. To u\u017e je re\u010d o\u00a0\u00faplne inej \u00farovni vy\u0165a\u017eenia.<\/p>\n\n\n\n

Vysporiadanie sa so st\u00e1le nov\u00fdmi hrozbami<\/h2>\n\n\n\n

Popri be\u017enej \u010dinnosti sa MSP mus\u00ed venova\u0165 aj mnoh\u00fdm in\u00fdm z\u00e1le\u017eitostiam. Napr\u00edklad dr\u017ea\u0165 krok s v\u00fdvojom najnov\u0161\u00edch hrozieb. To m\u00f4\u017ee by\u0165 skuto\u010dne vy\u010derp\u00e1vaj\u00face, preto\u017ee \u00fato\u010dn\u00edci s\u00fa akt\u00edvni naprie\u010d r\u00f4znymi \u010dasov\u00fdmi p\u00e1smami a neust\u00e1le vym\u00fd\u0161\u013eaj\u00fa nov\u00e9 a \u010doraz rafinovanej\u0161ie techniky.<\/p>\n\n\n\n

V\u010faka umelej inteligencii sa mnoh\u00e9 aspekty pr\u00e1ce MSP zjednodu\u0161uj\u00fa. Silu AI u\u017e v\u0161ak akt\u00edvne vyu\u017e\u00edvaj\u00fa aj kybernetick\u00ed zlo\u010dinci. Napr\u00edklad v\u00fdvoj\u00e1ri ChatGPT museli zasiahnu\u0165, aby zabr\u00e1nili zneu\u017e\u00edvaniu svojich AI produktov<\/a> na v\u00fdvoj malv\u00e9ru a phishingov\u00fdch \u00fatokov.<\/p>\n\n\n\n

Soci\u00e1lne in\u017einierstvo a phishing zost\u00e1vaj\u00fa aj na\u010falej hlavn\u00fdmi vektormi \u00fatokov, o \u010dom sved\u010dia spr\u00e1vy spolo\u010dnost\u00ed IBM<\/a> a Verizon<\/a>, ako aj v\u00fdskum spolo\u010dnosti ESET<\/a>. Pou\u017eitie t\u00fdchto techn\u00edk navy\u0161e \u010dastokr\u00e1t prerastie do ransomv\u00e9rov\u00fdch \u00fatokov, ktor\u00e9 s\u00fa pre bezpe\u010dnostn\u00fdch odborn\u00edkov mimoriadne n\u00e1ro\u010dnou v\u00fdzvou. Ak tento probl\u00e9m zn\u00e1sob\u00edme po\u010dtom z\u00e1kazn\u00edkov, ktor\u00fdch MSP alebo MSSP chr\u00e1ni, a e\u0161te po\u010dtom ich koncov\u00fdch zariaden\u00ed, potenci\u00e1lne miesta \u00fatokov sa v\u00fdrazne roz\u0161iruj\u00fa. Je v\u00f4bec mo\u017en\u00e9 v\u0161etky pokry\u0165 nepretr\u017eitou ochranou? A \u010do v pr\u00edpade, \u017ee sa cie\u013eom \u00fatoku stane samotn\u00fd MSP?<\/p>\n\n\n\n

\u00dato\u010dn\u00edci cielia aj priamo na MSP<\/h2>\n\n\n\n

Zatia\u013e \u010do MSP rie\u0161ia hrozby \u010d\u00edhaj\u00face na ich klientov, sami sa m\u00f4\u017eu sta\u0165 ter\u010dom malv\u00e9ru a hackersk\u00fdch \u00fatokov. D\u00f4vodom je pr\u00e1ve citliv\u00e1 povaha ich pr\u00e1ce. Ke\u010f\u017ee MSP maj\u00fa priamy pr\u00edstup do syst\u00e9mov svojich klientov, \u010dasto s\u00fa hlavn\u00fdm cie\u013eom \u00fatokov na dod\u00e1vate\u013esk\u00fd re\u0165azec<\/a>.<\/p>\n\n\n\n

Pr\u00edpad MuddyWater je v\u00fdsti\u017en\u00fdm pr\u00edkladom toho, ako m\u00f4\u017eu by\u0165 MSP a ich n\u00e1stroje zneu\u017eit\u00e9 na nez\u00e1konn\u00e9 aktivity. V roku 2022 v\u00fdskumn\u00edci spolo\u010dnosti ESET odhalili, \u017ee APT skupina MuddyWater<\/a> vyu\u017e\u00edvala pri svojich \u0161kodliv\u00fdch oper\u00e1ci\u00e1ch softv\u00e9r na vzdialen\u00fd pr\u00edstup s n\u00e1zvom SimpleHelp, ako aj in\u00e9 n\u00e1stroje na poskytovanie podpory na dia\u013eku, s ktor\u00fdmi MSP be\u017ene pracuj\u00fa.<\/p>\n\n\n\n

Tento pr\u00edpad poukazuje na\u00a0skuto\u010dnos\u0165, \u017ee n\u00e1stroje vyu\u017e\u00edvan\u00e9 MSP m\u00f4\u017eu by\u0165 zneu\u017eit\u00e9 a\u00a0\u00fato\u010dn\u00edci tak dok\u00e1\u017eu \u013eah\u0161ie z\u00edska\u0165 pr\u00edstup k\u00a0zariadeniam a\u00a0sie\u0165am z\u00e1kazn\u00edkov MSP. N\u00e1stroje na\u00a0vzdialen\u00e9 monitorovanie a\u00a0spr\u00e1vu (RMM), ktor\u00e9 MSP pou\u017e\u00edvaj\u00fa na doh\u013ead nad syst\u00e9mami viacer\u00fdch klientov, s\u00edce poskytuj\u00fa efekt\u00edvnu kontrolu, no z\u00e1rove\u0148 otv\u00e1raj\u00fa dvere potenci\u00e1lnym hrozb\u00e1m v\u00a0pr\u00edpade, \u017ee obsahuj\u00fa potenci\u00e1lne zneu\u017eite\u013en\u00e9 zranite\u013enosti.<\/p>\n\n\n\n

Aby sa MSP dok\u00e1zali popasova\u0165 s nepredv\u00eddan\u00fdmi hrozbami, potrebuj\u00fa komplexn\u00fd preh\u013ead a vyladen\u00fa detekciu, k \u010domu vie posl\u00fa\u017ei\u0165 rie\u0161enie XDR<\/a> (Extended Detection and Response). N\u00e1stroje XDR v\u0161ak m\u00f4\u017eu by\u0165 n\u00e1ro\u010dn\u00e9 na pou\u017e\u00edvanie, ke\u010f\u017ee m\u00f4\u017eu obsluhuj\u00facich pracovn\u00edkov zahlti\u0165 mno\u017estvom ozn\u00e1men\u00ed. Hoci existuj\u00fa aj in\u00e9 rie\u0161enia, ako SIEM alebo SOAR, aj tie \u010delia podobn\u00fdm nedostatkom, pokia\u013e nie s\u00fa vhodne skombinovan\u00e9.<\/p>\n\n\n\n

Kompletn\u00e9 pokrytie slu\u017ebou MDR<\/h2>\n\n\n\n

Ak je potrebn\u00e9 pokr\u00fdva\u0165 ve\u013ek\u00fd po\u010det syst\u00e9mov s\u00fa\u010dasne, be\u017en\u00e9 rie\u0161enia detekcie a reakcie nemusia sta\u010di\u0165.<\/p>\n\n\n\n

Prev\u00e1dzka rie\u0161enia XDR alebo kombin\u00e1cie n\u00e1strojov SIEM\/SOAR si vy\u017eaduje nepretr\u017eit\u00fd doh\u013ead t\u00edmu \u0161pecialistov, ktor\u00ed s\u00fa nonstop pripraven\u00ed reagova\u0165, dok\u00e1\u017eu tieto n\u00e1stroje spr\u00e1vne nastavi\u0165 pre r\u00f4zne prostredia a z\u00e1rove\u0148 rozumej\u00fa ich mo\u017enostiam na zabezpe\u010dovanie prevencie.<\/p>\n\n\n\n

Hoci MSP m\u00f4\u017eu ma\u0165 kvalifikovan\u00fdch odborn\u00edkov, v porovnan\u00ed so \u0161pecializovan\u00fdmi poskytovate\u013emi spravovan\u00fdch bezpe\u010dnostn\u00fdch slu\u017eieb (MSSP) im m\u00f4\u017eu ch\u00fdba\u0165 dostato\u010dn\u00e9 zdroje umo\u017e\u0148uj\u00face maxim\u00e1lny rozsah pokrytia, ke\u010f\u017ee bezpe\u010dnos\u0165 nie je ich hlavnou dom\u00e9nou.<\/p>\n\n\n\n

MSP v\u0161ak maj\u00fa mo\u017enos\u0165 vyu\u017ei\u0165 slu\u017ebu MDR (Managed Detection and Response)<\/strong><\/a> ur\u010den\u00fa na\u00a0riaden\u00fa detekciu a\u00a0reakciu. T\u00e1to slu\u017eba nielen\u017ee zvy\u0161uje \u00farove\u0148 ich vlastn\u00e9ho zabezpe\u010denia, ale poskytuje aj cenn\u00fa podporu pri\u00a0rie\u0161en\u00ed bezpe\u010dnostn\u00fdch probl\u00e9mov ich\u00a0klientov. V\u010faka MDR je mo\u017en\u00e9 skr\u00e1ti\u0165 \u010dasy detekcie a\u00a0reakcie na\u00a0minimum \u2013 v\u00a0niektor\u00fdch pr\u00edpadoch a\u017e na\u00a020\u00a0min\u00fat.<\/p>\n\n\n\n

ESET MDR poskytuje nepretr\u017eit\u00fa bezpe\u010dnostn\u00fa slu\u017ebu, ktor\u00e1 sa vyzna\u010duje r\u00fdchlou reakciou a proakt\u00edvnym pr\u00edstupom \u2013 ne\u010dak\u00e1 a\u017e do bodu rie\u0161enia a n\u00e1pravn\u00fdch krokov, ale predch\u00e1dza tomu, aby sa incidenty rozr\u00e1stli do \u010falekosiahlych probl\u00e9mov a naru\u0161en\u00ed zabezpe\u010denia.

Z poh\u013eadu MSP prin\u00e1\u0161a slu\u017eba ESET MDR posilnenie oper\u00e1ci\u00ed za pomoci odborn\u00edkov, ktor\u00ed sa opieraj\u00fa o bezpe\u010dnostn\u00e9 n\u00e1stroje zalo\u017een\u00e9 na umelej inteligencii, praktick\u00e9 inform\u00e1cie o hrozb\u00e1ch a poznatky z oce\u0148ovan\u00e9ho v\u00fdskumu spolo\u010dnosti ESET, vych\u00e1dzaj\u00faceho z glob\u00e1lnej telemetrickej siete a jeden\u00e1stich centier v\u00fdskumu a v\u00fdvoja. Kombin\u00e1ciou t\u00fdchto faktorov dok\u00e1\u017ee ESET MDR pokry\u0165 medzery v zabezpe\u010den\u00ed MSP aj ich klientov.<\/p>\n\n\n\n

Outsourcing u\u017e outsourcovan\u00e9ho zabezpe\u010denia?<\/h2>\n\n\n\n

Je pravda, \u017ee MSP pokr\u00fdvaj\u00fa u\u017e outsourcovan\u00e9 IT oper\u00e1cie firiem, no netreba zab\u00fada\u0165, \u017ee aj tie najv\u00e4\u010d\u0161ie spolo\u010dnosti s intern\u00fdmi centrami bezpe\u010dnostn\u00fdch oper\u00e1ci\u00ed (SOC) \u010dasto vyu\u017e\u00edvaj\u00fa extern\u00fa podporu v podobe slu\u017eby MDR. Ak MSP potrebuje s niektor\u00fdmi \u010dinnos\u0165ami pom\u00f4c\u0165, nemus\u00ed sa za to hanbi\u0165 \u2013 najm\u00e4 ak mu t\u00e1to extern\u00e1 podpora v\u00fdrazne zlep\u0161\u00ed \u00farove\u0148 vlastn\u00e9ho zabezpe\u010denia a z\u00e1rove\u0148 poskytne lep\u0161iu ochranu jeho klientom.<\/p>\n\n\n\n

Siln\u00e9 partnerstv\u00e1 maj\u00fa svoj v\u00fdznam a s oh\u013eadom na neust\u00e1le sa vyv\u00edjaj\u00face kybernetick\u00e9 hrozby a snahu o budovanie bezpe\u010dnej\u0161ej bud\u00facnosti s\u00fa \u010doraz nevyhnutnej\u0161ie.<\/p>\n","protected":false},"excerpt":{"rendered":"

Poskytovatelia spravovan\u00fdch slu\u017eieb (MSP) sa musia neust\u00e1le vyv\u00edja\u0165. Od\u00a0intern\u00fdch bezpe\u010dnostn\u00fdch t\u00edmov sa toti\u017e dok\u00e1\u017eu odl\u00ed\u0161i\u0165 pr\u00e1ve dokonal\u00fdm preh\u013eadom o\u00a0najnov\u0161\u00edch kybernetick\u00fdch hrozb\u00e1ch a\u00a0trendoch, ako aj udr\u017eiavan\u00edm maxim\u00e1lnej miery vyu\u017eitia ka\u017ed\u00e9ho produktu zo\u00a0svojho technologick\u00e9ho arzen\u00e1lu. Neust\u00e1le zvy\u0161ovanie kvalifik\u00e1cie zamestnancov v\u0161ak m\u00f4\u017ee vo v\u00fdsledku znamena\u0165 menej person\u00e1lu dostupn\u00e9ho na poskytovanie slu\u017eieb pre klientov. Podobne je to aj s \u010dasom venovan\u00fdm pravidelnej \u00fadr\u017ebe, ktor\u00e1 tvor\u00ed jednu z ka\u017edodenn\u00fdch \u010dinnost\u00ed zamestnancov MSP.…<\/p>\n","protected":false},"author":8,"featured_media":6213,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[143],"tags":[],"class_list":["post-6211","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eset-blog"],"yoast_head":"\nSlu\u017eba riadenej detekcie a\u00a0reakcie\u00a0posil\u0148uje arzen\u00e1l MSP | ESET<\/title>\n<meta name=\"description\" content=\"MSP sa dok\u00e1\u017eu od\u00a0intern\u00fdch bezpe\u010dnostn\u00fdch t\u00edmov odl\u00ed\u0161i\u0165 dokonal\u00fdm preh\u013eadom o\u00a0najnov\u0161\u00edch kybernetick\u00fdch hrozb\u00e1ch a\u00a0trendoch.\" 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